Cancellation Policy for TrainMenu Customers:
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Customers can cancel their orders up to 1 hour before the scheduled delivery time without any cancellation charges.
- TrainMenu reserves the right to cancel an order in case of unavailability of the ordered items or any other unforeseen circumstances. In such cases, the customer will receive a full refund.
- If a customer wishes to modify their order, they can do so up to 1 hour before the scheduled delivery time.
- Cancellations can only be made through the registered mobile number and registered order ID used for order bookings.
- Refunds for pre-paid bulk/group orders are subject to the same conditions but with a cut-off time of 12 hours before delivery time.
- TrainMenu reserves the right to modify or update this cancellation policy at any time without prior notice. Customers are advised to review the cancellation policy before placing an order.
- No refund will be provided for unavailiblity of passenger at the time of delivery.
Notes: You will get refund within 7 working day to your bank account.